Success according to Westcat

Success at last updated 2-20-14

I managed this "one year" project from 2008 until 2012 when the prime vendor filed for bankruptcy. I had focused on driving the vendor to meet the specifications for performance and code compliance which were the primary leverage we had to force the vendor to perform.  Unfortunately much of the other listed deliverable were ambiguous and non specific which gave the vendor lot's of room to avoid delivering a functional system. 

I'm pleased to see the follow on vendor has managed to meet the specifications.

From Westcats website.

Despite its small staff, WestCAT has implemented a successful real time information system offering departure predictions for every stop and every route it operates. This is integrated with the region's 511 system, and WestCAT remains the only transit agency in the bay area to have met accuracy and performance standards for real-time transit information.



FY 2022 Final Report -102 5.1.4

Real Time Signage and Technology Improvements in the WCCTA Service Area
WCCTA successfully applied for a Regional Measure 2 capital grant to implement a system of real
time signs and information technology improvements in its service area. The Authority was
able to accomplish this through upgrading the voice enunciation equipment already installed on
vehicles in its fleet. This also allowed this system to be integrated with AVL technology, which
displays locations of all fixed route vehicles, comparing actual position to scheduled location.
The system utilizes predictive arrival software to provide MTC, the Regional Transit Database
and the Regional Data Store with a stream of real time transit data for its public dissemination
via the Internet, text or telephone, and through the 511 Trip Planner feature at the
website. Real time signage is being located at key stops throughout the WestCAT
service area allowing passengers to see details of when the next vehicle will arrive at the stop. This system
itself is fully covered by the RM2 grant. Additional funding to locate and install Real Time Signs
has been identified in the PTMISEA (Proposition 1B) program. The RM2 portion of this project
should be completed soon, with the installation of signs ongoing. This project provides a great
benefit to the WCCTA system and to the system users, as it has a strong potential to attract new
riders to the transit system

end of quotation


I would be really interested in how much this project finally cost ? if there is a final cost.

How much has ridership increased due to these signs?

How much more satisfied are the riders?

Have these signs been adapted to meed the needs of the vision impaired? Given the entire project is built on a modified voice annunciation system it is ironic  the implementation completely disregarded the needs of the Visually impaired.



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