Business License Specialist

Under general supervision, the Business License Program Specialist is responsible for developing, implementing, and supervising the personnel and activities of the business license and revenue and cashiering programs. The Business License Program Specialist will exercise supervisory responsibility over part-time and full-time business license staff. Perform related work as required.


Typical duties may include:

  • Overseeing and administering business license program to assure compliance with ordinances and regulations.  Coordinating with other departments to ensure that regulations are adhered to.
  • Overseeing operations and staff in the business license division of the finance department.  Recommending and implementing policies and procedures for effective revenue collection and service delivery.
  • Composing correspondence and reports.  Preparing staff reports.  Reviewing, revising business tax ordinances and regulations.
  • Overseeing the maintenance of the business license software, coordinating the issuance of renewal notices and oversees collection of the business license tax payments.  Auditing business licenses for compliance.
  • Responding to complaints and requests for information from the business license customers.  Pursuing collection of delinquent accounts including representing City in small claims court, performing post-judgment collections work and arranging mutually agreeable payment schedules for collection  accounts.
  • Building and maintaining positive working relationships with coworkers, other city employees and the public.  Striving to continually evaluate and enhance customer service goals and objectives within the business license program.
  • Performing professional, technical, analytical and reconciliation work in area of business license revenues and receivables.
  • Training, supervising and evaluating part-time, full-time and temporary staff. 
  • Developing, implementing and maintaining internal control systems and procedures for revenue billing and collections, cash handling, credit card processing and cashiering.
  • Assisting with preparation of financial reports for other governmental agencies (e.g. state mandated cost claims).

Submit to DeliciousSubmit to DiggSubmit to FacebookSubmit to Google BookmarksSubmit to StumbleuponSubmit to TechnoratiSubmit to TwitterSubmit to LinkedIn